Field Service Technician

Job Summary

We are seeking Field Service Technicians to support operation, preventative maintenance, troubleshooting, and corrective maintenance activities for utility-scale Battery Energy Storage Systems (BESS). This role reports to the Field Service Manager and is responsible for ensuring the safe, reliable, and efficient operation of energy storage assets.

Field Service Technicians work closely with Commissioning, Engineering, and HSE teams to execute both scheduled maintenance and unscheduled corrective service activities while maintaining the highest standards of safety and operational excellence.

Field Service Technician I is intended for candidates with 1–3 years of relevant field or technical experience, while Field Service Technician II is intended for candidates with 4+ years of experience and demonstrated competency in advanced troubleshooting and technical leadership.

Key Responsibilities

Field Operations & Maintenance

• Perform preventative and corrective maintenance activities on utility-scale Battery Energy Storage Systems (BESS), including Energy Stations, battery enclosures, power conversion systems (PCS), auxiliary systems, and associated electrical infrastructure.

• Conduct inspections, testing, and verification activities to support equipment reliability, system availability, and safe operation.

• Execute assigned service tasks in accordance with approved procedures, work instructions, and safety requirements.

Troubleshooting & Diagnostics

• Identify equipment abnormalities, alarms, or fault conditions and perform troubleshooting within defined scope and procedures.

• Support advanced troubleshooting activities in coordination with Field Service Managers, Commissioning Engineers, and Engineering support teams.

• Assist with commissioning activities, retrofit work, equipment installation verification, testing support, and post-implementation validation.

Documentation & Reporting

• Accurately document maintenance activities, findings, corrective actions, and system conditions in service reports and work management systems.

• Follow established escalation protocols and communicate safety concerns, equipment issues, abnormal conditions, or schedule impacts in a timely and professional manner.

Safety & Compliance

• Comply with site safety plans, OSHA requirements, NFPA 70E, lockout/tagout procedures, and HyperStrong safety policies at all times.

• Safely perform field service work in energized and de-energized environments in accordance with approved procedures and safety requirements.

Asset & Inventory Management

• Maintain tools, test equipment, and assigned service assets in proper working condition.

• Maintain custody and accountability for site-level spare parts, tools, and consumables, including storage, identification, usage tracking, and replenishment coordination.

Qualifications

• Proven 1–3 years of relevant field or technical experience for Field Service Technician I; 4+ years for Field Service Technician II.

• Ability to safely perform field service work in energized and de-energized environments.

• Working knowledge of electrical safety practices, including lockout/tagout, arc flash awareness, and job hazard analysis.

• Ability to read and follow maintenance procedures, work instructions, and technical documentation.

• Proficiency using hand tools, test equipment, and diagnostic instruments applicable to field service activities.

• Strong attention to detail and ability to document work accurately and completely.

• Ability to communicate clearly and professionally with customers, site personnel, and internal teams.

• Ability to read, write, and communicate effectively in English.

Preferred Qualifications

• Experience with Battery Energy Storage Systems (BESS).

• Experience with Medium Voltage Systems.

• Experience with Power Electronics and renewable energy technologies.

• Previous experience in field service, commissioning, electrical maintenance, solar, energy storage, utility, or power generation environments.

Work Location

Assigned to report to a project site daily.

Travel & Work Conditions

• 10% - 25% travel.

• Full-time, Hybrid.

HyperStrong is an equal opportunity employer. Due to the high volume of interest in this position, we will only contact candidates who best meet the requirements. Thank you for your interest in joining HyperStrong.